Warranty
All Weldbrush machines come with a 2-year back-to-base warranty once registered. This includes the repair and ongoing support of your machine, subject to terms and conditions.
2-year warranty
After registration of your Weldbrush machine, you will be covered with a warranty that lasts for 2 years at no cost to you. See terms and conditions.
3-year warranty
You can buy a 3-year warranty for an extra year of support. See terms and conditions.
What's covered
Weldbrush machines are engineered for high and continuous performance. If a Weldbrush machine has been used in the way it's intended and breaks down within your warranty period, we'll repair or replace it.
Repair
Our technology is engineered to last. However, if something goes wrong, we'll repair your machine free of charge.
Replace
All of our repairs use genuine Weldbrush parts. If we can't repair your machine, we'll replace it for you.
Service
If your Weldbrush machine is under warranty, we provide maintenance checks for a small fee.
What's not covered -Normal wear and tear, including parts that might wear out over time (e.g. fuse, batteries, filters etc.). -Accidental damage -Damage as a result of use not in accordance with the rating plate. -Damage caused by not carrying out the recommended appliance maintenance. -Damage from external sources such as transit, weather, electrical outages or power surges. -Failures caused by circumstances outside of Weldbrush's control. -Faults caused by: Negligent use, misuse, neglect or careless operation of the machine; Use of the machine which is not in accordance with the Weldbrush Operating Manual; Use of a Weldbrush machine for anything other than normal industrial purposes in the country in which it was purchased. Use of parts not assembled or installed in accordance with the instructions of Weldbrush; Use of parts and accessories which are not Weldbrush Genuine Components. A full range of genuine Weldbrush accessories for all Weldbrush machines is available at https://www.weldbrush.com/assembly.; Faulty assembly or installation (except where carried out by Weldbrush); Repairs or alterations carried out by parties other than Weldbrush or its authorised agents.
Guarantee terms and conditions The terms and conditions of a Weldbrush guarantee are as follows: -A machine can only be registered for warranty if it was purchased from one of our recognised distributors (Stainless Finishing Solutions/ Finlex/ Core Industrial/ Delmet/ Gasweld) -The guarantee is only effective when the Weldbrush machine has been approved to be registered with us. -The guarantee is only valid if the correct NitroClean consumables have been used with the machine. -The guarantee is effective from the date of purchase (or the date of delivery if this is later) only when the Weldbrush machine is registered. -The guarantee is effective for 2 years, unless an extra year is purchased. -You must provide proof of delivery / purchase before any work can be carried out on your machine under the guarantee. Please note that without this proof any work carried out will be chargeable. Please keep your purchase receipt or delivery note. -All work will be carried out by Weldbrush or its authorised agents. -Any parts which are replaced will become the property of Weldbrush. -The repair or replacement of your machine under guarantee will not extend the period of the guarantee. -The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer. Where is the Weldbrush guarantee valid? -Where this machine is sold outside of the EU, this guarantee will only be valid if the machine is used in the country in which it was sold. -Where this machine is sold within the EU, this guarantee will only be valid (i) if the machine is used in the country in which it was sold or (ii) if the machine is used in France, Germany, Ireland, Italy, Netherlands or the United Kingdom and the same model as this machine is sold at the same voltage rating in the relevant country. -If you take your machine abroad the guarantee may be invalidated. However, we will do our best to help you in your new country of residence. Are Weldbrush guarantees transferable? -No, Weldbrush guarantees are not transferable.